At Moopsys, we aim to process and ship all orders as quickly as possible. Orders are typically processed within 3-7 business days (excluding weekends and public holidays) after payment has been received.
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We ship using Royal Mail and delivery times vary depending on location.
Standard UK delivery usually takes 2-3 business days.
International shipping may take longer and may be subject to customs delays or additional fees, which are the responsibility of the customer.
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Once your order has been dispatched, you will receive a confirmation email with tracking information. Please ensure your shipping details are entered correctly at checkout, as we cannot be held responsible for delays or lost parcels due to incorrect addresses.
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If your order does not arrive within the expected timeframe, please contact us and we will do our best to assist you.
